PRIVACY POLICY
1. WHO WE ARE AND IMPORTANT INFORMATION
MMXLI LTD (trading as ‘Melanie Hick Garden Design’) is a company registered in England. (Company No. 12079568)
Registered office address 2b Swanfield Street, London, England, E2 7DS. VAT number GB336476579
The term ‘Melanie Hick Garden Design’ or ‘I’ or ‘us’ or ‘we’ refers to the owner of the website whose trading address is 2b Swanfield Street, London, England, E2 7DS.
The term ‘you’ refers to the user or viewer of our website.
2. THE PERSONAL DATA WE COLLECT ABOUT YOU
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.
3. HOW WE COLLECT YOUR PERSONAL DATA
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your consultation duration)
Email address
Name
Phone number
4. HOW WE USE YOUR PERSONAL DATA
When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member areas access. We may collect information like your:
Billing and shipping address
Details relating to your subscription
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so that they can provide exclusive member area hosting services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders (for example, your consultation location)
Email address
Name
Phone number
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
You may receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
Name
Email address
Phone number
Details relating to your appointment (for example, who referred you)
Files you uploaded
We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.
5. WHO WE SHARE YOUR PERSONAL DATA WITH
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with servers for storage and for data porting.
6. INTERNATIONAL TRANSFERS
If you share content, third parties may receive your personal data, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
7. DATA SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place reasonable suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your data may be stored outside the EEA (European Economic Area)
8. DATA RETENTION
The relevant date for serving you this website is stored on related servers for the period of time of your use of the site and until you request the deletion of your personal data.
9. YOUR LEGAL RIGHTS
You have the following rights under the Data Protection Legislation. This includes: • The right of access;
• The right to be informed;
• The right to rectification;
• The right to erasure;
• The right to restriction of processing;
• The right to withdraw consent where consent was the lawful basis for processing;
• Rights related to automated decision making (including profiling);
• The right to object to processing; and
• Right to data portability.
Please contact us via email on melanie@melaniehick.com to pursue these rights.
10. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM US OF CHANGES
When updates are made to this privacy policy, you will be informed here. Should you wish to update your personal details during the time in which you are using this service you may do so.
11. QUERIES, REQUESTS OR CONCERNS
For any questions or concerns, please contact company director Melanie Hick on email via melanie@melaniehick.com.
